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Category: Uncategorized

Help Center Article: Can I Get a Refund?

October 3, 2018October 3, 2018 Science Connected

Digital downloads

Things to know before you buy

  • Our refund policy was made to be transparent so your purchase experience is as smooth as possible
  • A refund request will be sent either to the item’s author or the Science Connected Help Team to review.
  • Refunds are generally NOT granted in the following circumstances:

you have changed your mind about an item;

you bought an item by mistake;

you bought an item for a college class and then dropped the class;

you do not have sufficient expertise to use the item;

you ask for goodwill; or

you can no longer access the item because it has been removed (we strongly recommend that you to download items as soon as you buy them to avoid this situation).

Before requesting a refund

  • Ensure the item is being used for its intended function and purpose (check the item description), Eg. is the item meant to be compatible with your PDF software or e-reader?
  • Review our Refund Policy to check if you are eligible for a refund

How to request a refund

Click here to request a refund

What if the purchased item is no longer available?

There are a number of different reasons why an item may be removed from the catalog and is therefore no longer available for download.

We recommend that you download and save an item as soon as you buy it, but if the item was removed or your link expired before you had a chance to download it, contact us immediately to request a replacement. 

Physical books and other products

Science Connected does not directly sell physical books. If you wish to return a book or other physical product, please do so in accordance with the return policy of the participating retailer.

Science Connected Joins GuideStar

March 7, 2016February 12, 2017 Science Connected



Science Connected is dedicated to transparency of operations and finance. That is why we are a GuideStar Exchange Participant.

GuideStar USA, Inc. is an information service specializing in reporting on U.S. nonprofit companies. In 2010, their database contained over 5 million IRS Forms 990 on 1.9 million organizations.

Awesome Without Borders Supports our Work!

February 21, 2016 Science Connected

AWB 2016.001

Science is Now Connected!

September 17, 2015February 21, 2016 michaelstone

Science Connected was founded in January 2016 and is on a mission to expand scientific knowledge. We support scientific research, education, and communication with a variety of projects.

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